Who we are?
Last Updated February 4, 2023

We are part of DACAGENUTRI LLC Company specializes in dietary supplements and General health Solutions.

Our website address is: https://dacagenutri.com.

This Privacy Policy applies to your access and use of the dacagenutri website (the “Site”) provided by DACAGENUTRI, LLC. and/or its corporate parents, subsidiaries or affiliates (collectively, “the Company”, “we”, or “us”). Here we explain what we do with your personal data and why we do this. By accessing or using the Site, you agree that you have read and agree to be bound by this Privacy Policy. If you don’t agree, please do not use the Site.

What personal data processed when items being ordered?
Every order being placed in our system, we process the following Personal Information.

Customer Gender
Customer First name and Surname
Customer Delivery address (street, house number, post code and city)
Customer billing address (street, house number, post code and city)
Telephone number
Date of birth
E-mail address
IP address
This Personal Information is processed allow us to complete your order and in the event of customer support, be able to answer possible queries regarding your order.

The grounds for the processing are the agreement that we have made with you and the fulfilment of our legal obligations. These are our legal administration obligations.

Subscription and Membership and use of customer support
To make placing your order very simple you can also choose to create an account. When you create an account, the following personal data will be processed:

Gender
First name and Surname
Date of birth
Entered addresses in the address book
Overview of your orders
Reviews
Your favorites
Telephone number
E-mail address
IP address
This Personal Information is used to process your orders and to answer queries regarding your order. We use your favorites, overview of orders and reviews to gain insight into the products you prefer. The grounds for processing we use are the implementation of the agreement that we have made with you, the fulfilment of our legal obligations and our legitimate interest in gaining insight into the product preferences of our customers.

This allows us to modify the range of products we sell to meet the preferences of our customers.

What data being processed when visitors/members use our website or use our news letter features?
When our website is being visited and browsed, the following information will be processed:

The approximate location of the visitor based on a part of the IP address
What visitors do on our website?, What links or products are clicked on?…
Aggregated information such as “click stream” information which means entry and exit points (including referring URLs or domains)
Your type of internet browser and the type of device that you use to visit our website
This data is processed to serve our legitimate interest in improving our website and gaining insight into the product preferences of our customers.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
You shall not upload images or any type of file to the website without written approval from DACAGENUTRI LLC. Visitors to the website cannot download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with?
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data?
We store visitor data for 26 months, after which the data is deleted permanently.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. We store your Personal Information only for as long as required to achieve the objectives that your data has been collected for. We don’t store the data outside the European Economic Area (EEA). The retention period that we adhere to is stated below for each processing.

For users who place orders or join and become members of our website, we’re legally required to store your data for seven years. In addition, we store your data as long as your account is active. After removing your account, we’ll only store your data for as long as is legally required. If this isn’t the case the data will be removed immediately. We store the data required for processing the order for three months.

What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent?
Visitor comments may be checked through an automated spam detection service.

DACAGENUTRI, LLC. won’t sell customer Personal Information to third parties and will only make this data available to third parties who are actively involved in carrying out your order or for a business purpose in connection with the marketing of our products. Our staff members and third parties commissioned by us are required to respect the confidentiality of your data.

Specifically, we may share your Personal Information in the following ways:

A. To enable us to provide services or information to you
We may disclose your Personal Information to third-party service providers so that they may provide us with services such as payment processing, website hosting, professional services, including information technology services and related infrastructure, customer service, e-mail delivery, auditing and other similar services necessary to the Site and services you request. We also may disclose Personal Information collected via third-party cookies embedded in the website, when you give consent for the use of those cookies.

B. Compliance With Law
We may use or disclose your Personal Information as we deem necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (3) to comply with subpoenas and other legal processes; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliated companies; (6) to protect the rights, privacy, safety or property of Company or others; and (7) to enforce our terms and conditions.

C. Corporate Transactions Or Events
We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

Security
We are always striving to use reasonable safeguards to help prevent loss, misuse and unauthorized access, disclosure or modification of Personal Information provided or collected through the Site. However, no system is perfect or can guarantee that unauthorized access or theft might not occur.